United Nigeria Airlines has issued an apology after an aviation expert publicly called out the carrier over a six-hour flight delay. The expert, Mr Abah, took to X on Tuesday to tag both the airline and the Nigeria Civil Aviation Authority, demanding answers about what caused the disruption.
Mr Abah also directed his post at the NCAA, pressing the regulator to spell out how passengers affected by the delay would be compensated. His public challenge quickly put pressure on the airline to respond.
Whether the apology comes with any concrete compensation plan for delayed passengers is the question everyone is now waiting on.
Originally published by Premium Times.