Senate summons NCC, MTN, Airtel, others over poor network, unjustified airtime deductions

Senate summons NCC, MTN, Airtel, others over poor network, unjustified airtime deductions

Nigerian senators have had enough. The Senate has officially summoned the Nigerian Communications Commission (NCC) alongside major telecom operators, including MTN and Airtel, to answer for persistent network failures and alleged arbitrary airtime deductions affecting millions of subscribers across the country.

The move signals growing frustration among lawmakers who say telecom companies have gone too long without proper accountability. Poor network quality and unexplained deductions from customer balances have been recurring complaints from Nigerians, and the Senate appears ready to push for real answers rather than the usual corporate non-responses.

For everyday Nigerians who have watched their airtime disappear without explanation or struggled to make a simple phone call, this summons feels long overdue. Whether it leads to genuine reform or fades into committee proceedings is the question everyone is now watching.

Originally published by BusinessDay.

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